Question 1

What happens after I send the quote form?

Accepted Answer

Someone from our Murfreesboro office calls you back, usually the same business day, to talk through the building and what the deck needs to hold. From there we set up a Warehouse Consultation.

Question 2

What should I have ready before the first call?

Accepted Answer

A rough footprint, your clear height if you know it, and what will go on the deck. A handful of phone photos of the area helps more than most people expect.

Question 3

Do you come out to the building?

Accepted Answer

Yes. A Warehouse Consultation means someone walks your floor, measures clear height and the column grid, and watches how product moves before any layout is drawn.

Question 4

Who puts the mezzanine up?

Accepted Answer

Vetted installation partners erect the steel to the approved drawings and level every column, and our project manager stays responsible for schedule and finish.

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Before You Call: Common Questions